Salesforce Support Specialists

Support isn't reactive.
It's your system's second nervous system.

Predictable, intelligent, and always-on Salesforce support that increases system stability and scalability

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Support Tiers

Core Support

Essential protection for growing Salesforce systems

£500/month
  • Email Support (ticket-based)
  • 24h SLA
  • Technical Q&A
  • Basic SLA Monitoring
  • Knowledgebase (basic)
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Growth Support

Support that scales with your Salesforce ambitions

£1,000/month
  • All Core features
  • Portal Access
  • 16h SLA
  • Full SLA Monitoring
  • Error Monitoring Setup
  • Knowledgebase (expanded)
  • Minor system config changes
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Advanced Support

For enterprises where Salesforce downtime is not an option

£1,500/month
  • All Growth features
  • 24/7 Support
  • 4h SLA
  • Premium SLA Monitoring
  • Developer Intervention
  • Knowledgebase (comprehensive)
  • Developer system access
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Development Support

Dedicated Salesforce development support tailored to your system's needs

Custom PlansTypically starting from £3,000/month
  • All Advanced features
  • Dedicated developer hours
  • Complex dev issues (with unit testing)
  • Full development ownership
  • Third-party collaboration support
  • Custom support contracts
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  • Each plan includes 1 named admin seat
  • Quarterly upgrades/downgrades allowed
  • Annual plans receive 20% discount

Need a custom solution? Contact us to discuss bespoke support plans.

Developer work limited to low-risk changes unless on Development Support.

Third-party platform support available by agreement only.

Get in Touch

Have questions about our support services? We're here to help.

AxisCore was founded by Salesforce experts who believe support should be proactive, intelligent, and human-first. We combine technical expertise with a deep understanding of business needs to deliver exceptional support that drives your success.